Loan Servicing
At Bellwether, we are committed to bringing together the right people, knowledge and technology in order to provide the best possible service to, and creating value for, our borrowers and lenders.
Our highly motivated servicing team delivers on that commitment with in-depth knowledge of all aspects of commercial loan servicing. We have extensive experience in servicing life Insurance company, agency and CMBS loan product types. Our current servicing totals more than $4.2 billion in 28 states for over 30 different lenders.
REALSynergy®
Bellwether's loan servicing system is managed by REALSynergy®, a commercial servicing and asset management technology. REALSynergy offers a comprehensive servicing platform that covers an entire servicing lifecycle. Some of the REALSynergy features include:
- Fully integrated banking and cash management services
- Escrow, reserve and holdbacks administration
- Collateral and asset management tracking
- ACH capability
OnBase®
OnBase® is an enterprise content management solution that creates efficiencies within a commercial servicing environment. After scanning or importing documents to OnBase, they are immediately available for retrieval and forwarding electronically to borrowers and lenders.
Heightened Surveillance
One of our guiding principles is to provide an industry-leading servicing platform for the institutions whose loans we service. This includes treasury management, surveillance, reporting and proactive management of the servicing portfolio. We accomplish this through our Heightened Surveillance & Special Servicing Programs.
Heightened Surveillance is designed to proactively identify, monitor and resolve potential problems for loans in the portfolio. Special Servicing encompasses a formal system to process borrower requests or special situations that require an investor's approval.
These programs allow our investors to become aware of potential issues earlier, resolve them more effectively, minimize any deterioration and maximize the performance of these assets. They offer unique and recognizable value to our investors at a time when market conditions demand it most.
